FAQ'S
Q. When booking a Tee Peez & Pyjamaz party, what is included?
A. All items listed in the party package, including delivery, collection, assembly, styling and general laundering.
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Q. What payment is required?
A. We require a £50 deposit to secure your booking, with the remaining balance to be paid 14 days prior to the sleepover date.
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Q. Can I host my Tee Peez & Pyjamaz party outdoors?
A. No, unfortunately the Tee Pee tents are only available for indoor sleepovers.
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Q. How are the Tee Pee's cleaned?
A. All bedding and teepee covers are laundered after each hire using sensitive washing liquid. Mattresses, pillows and decorative items are always disinfected and also spot cleaned when necessary.
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Q. Are the Tee Pee's waterproof?
A. No they are not.
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Q. Are your Tee Pee's available to purchase?
A. Currently we do not offer them for sale, but we are working on making that a part of our service.
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Q. Do I need to supply power?
A. Our fairy lights require power and are tagged and tested, however we have available fairy lights that are battery powered if you require.
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Q. How do I book a party or hire equipment?
A. Simply, give us a call or email us and we will return your enquiry within 24 hours.
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Q. How much space will I need per Tee Pee?
A. Approx 1.8m/2m long x 90cm wide x 1m high.
We can arrange the teepees in many configirations to make them fit together in any space. If you are unsure, please let us know the space available and we can check out how they will fit.
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Q. What is the hire period?
A. Standard hire period is approximately 19 hours. Eg: 3pm delivery and set up and 10am collection and pack up.
Longer hire times can be negotiated subject to availability.
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Q. Can I hire Tee Pee's for more than one night?
A. This can be pre-arranged. Simply make a note with your enquiry.
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Q. What is your cancellation policy?
A. A minimum of 14 days notice must be given for requests to change the date of their hire booking. The customer’s request can then be granted on the proviso that preferred date is available. A request to change dates within 14 days of booking will be denied.